Frequently Asked Peugeot Questions 

Q: What sort of fuel do I use in my new car?
A: This information is located on the inside of your fuel flap.

Q: What if I change my name & address, or sell my vehicle to another person?
A: Please contact the Dealership so our records can be updated to reflect the current information. Enquiry Form

Q: Can I purchase a motor vehicle warranty for my pre-owned Hornsby Automotive Group car?
A: Provided the car has a complete service history with our Service Centre a Harrier warranty can be arranged. Please send a letter (attention: Shanna Stewart) with vehicle details including car registration, kilometres, last service and new owners name.

Q: I need an Owners Manual. Where can I get one?
A: An Owners manual is an essential document that explains how to operate and maintain your vehicle. A replacement manual can be purchased by contacting the Parts department. Parts Enquiry

Q: I need touch up paint for my new vehicle
A: Contact the Parts Department at the Dealership for ordering and costings.

Q: My car radio displays a message “PIN” required- what do I do?
A: A radio PIN or personal identification number is a security feature making it difficult for others to use your radio in another car. Your PIN must be entered if the radio is ever removed or if the car battery is disconnected or goes flat.
Keep your PIN in a safe place and have it noted at the Dealership. If you need your PIN and have lost it, contact the Service Centre to have your radio reset. A fee may be charged for this service.

Q: My car is due for service. Who should I contact?
A: The relevant service department. Book a Service

Q: When is my first vehicle check for my new car?
A: Your new Peugeot only needs to be checked if it is the 207 or 308 model. This occurs at 2500kms.
Please consult your individual Owners manual for detailed information on servicing intervals.

Q:Does the Dealership have a courtesy vehicle available for me at service time?
A: To minimise the inconvenience at service time, we have a limited number of courtesy vehicles available for customer use. A nominal fee is charged to cover insurance and wear & tear on the vehicle. Please make enquiries about these cars when booking your 1st service.

Alternatively, we can arrange a courtesy vehicle to drop you in the immediate locale, such as Westfield or Greater Union, whilst your car is being serviced.

Q: My car key needs to be re-programmed- how can I arrange this?
A: Contact your relevant service centre. There may be a fee for this and proof of purchase will be required.

Q: Do airbags go off in every collision?
A: Today’s technology have airbags which have multistage deployment. In the event of collision this allows variable deployment.

A comprehensive description of the way in which your vehicles airbags operate is located in your Owners manual.

For any further enquiries please complete our enquiry form